diff --git a/handbook/company/communications.md b/handbook/company/communications.md
index 6ba9310a9e..8cbb028271 100644
--- a/handbook/company/communications.md
+++ b/handbook/company/communications.md
@@ -176,6 +176,9 @@ We use these prefixes to organize the Fleet Slack:
 - We configure our [working hours in Slack](https://slack.com/help/articles/360025054173-Set-up-Slack-for-work-hours-) to make sure everyone knows when they can get in touch with others.
 - In consideration of our team, Fleet avoids using global tags in channels (i.e. @here, @channel, etc.) (What about polls? Good question, Fleeties are asked to post their poll in the channel and @mention the teammates they would like to hear from.)
 
+### Create a GitHub issue from a Slack thread
+If you need to track content from a Slack channel (ie. #g-sales), you can automatically generate a github issue by selecting the `create-github-issue` emoji on the thread. This will automatically create an issue tagged with the #g-business-operations label. If you need the issue logged against a specific board, ensure that you have updated the label during issue creation.
+
 ### Customer support service level agreements (SLAs)
 
 **Fleet Free:**