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Add process (#5411)
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@ -416,6 +416,46 @@ Directly Responsible Individuals (DRI) engage in the ritual(s) below at the freq
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| ✨ Product design review | Weekly (Thursdays) | The Product team discusses "ready for review" items and makes the decision on whether the UI changes are ready for engineering specification and later implementation. | Noah Talerman |
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| 👀 Product review | Every three weeks | Fleeties present features and improvements in the upcoming release. A discussion is held about bugs, fixes and changes to be made prior to release. | Noah Talerman |
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### Intake process
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Intake for new product ideas (requests) happens at the 🗣 Product office hours meeting.
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At the 🗣 Product office hours meeting, all requests are weighed. When a request is weighed, it is prioritized or ejected.
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A request is prioritized when perceived as an important near-term priority by the business. When this happens, the request is set to be estimated or deferred within the next 5 business days.
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A request is ejected when competing priorities are perceived as a more important near-term priority by the business.
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#### Why this way?
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At Fleet, we use objectives and key results (OKRs) to align the organization with measurable goals.
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These OKRs fill up a large portion, but not all, of planning (drafting, wireframing, spec'ing, etc.)
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and engineering capacity.
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This means that there is always some capacity to prioritize requests advocated for by customers, Fleet team members, and members of the
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greater Fleet community.
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> Note that bugs are always prioritized.
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At Fleet, the requestor is told whether their
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request is prioritized or ejected within 1 business day from when the request is weighed.
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The 🗣 Product office hours meeting is a recurring ritual to make sure that all requests are weighed.
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#### Making a request
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To make a request, or advocate for a request from a customer or community member, all members of the Fleet organization are asked to add their name and a description of the request to the list in the [🗣 Product office hours Google
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doc](https://docs.google.com/document/d/1mwu5WfdWBWwJ2C3zFDOMSUC9QCyYuKP4LssO_sIHDd0/edit#heading=h.zahrflvvks7q),
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then attend the next scheduled 🗣 Product office hours meeting.
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All members of the Fleet organization are welcome to attend the 🗣 Product office hours meeting. Requests will be
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weighed from top to bottom while prioritizing attendee requests.
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This means that, if the individual that added a feature request is not in attendance, the feature request will discussed towards the end of the call if there's time.
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All 🗣 Product office hours meetings are recorded and uploaded to the [🗣 Product office hours
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folder](https://drive.google.com/drive/folders/1nsjqDyX5WDQ0HJhg_2yOaqBu4J-hqRIW) in the shared
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Google drive.
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## Slack channels
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