From 21b038df0d216cccbb23fbb519f96c9a252a8e67 Mon Sep 17 00:00:00 2001 From: Chris McGillicuddy <108031970+chris-mcgillicuddy@users.noreply.github.com> Date: Thu, 8 Sep 2022 18:12:53 -0500 Subject: [PATCH] Website: updating pricing FAQ (#7444) * Website: updating pricing FAQ - I added support contact info to the the FAQ at the bottom of the Pricing page - I updated the FAQ numbering - Requires successful merge of https://github.com/fleetdm/fleet/pull/7443 * update link to handbook Co-authored-by: Eric Co-authored-by: Tim Kern --- website/views/pages/pricing.ejs | 35 +++++++++++++++++++++------------ 1 file changed, 22 insertions(+), 13 deletions(-) diff --git a/website/views/pages/pricing.ejs b/website/views/pages/pricing.ejs index 80b05651d6..f3b74bbc9f 100644 --- a/website/views/pages/pricing.ejs +++ b/website/views/pages/pricing.ejs @@ -1183,64 +1183,73 @@

- What if we choose not to renew? + How do I contact Fleet for support?

+ Find out how to contact support in our handbook. +

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+ What if we choose not to renew? + +

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If you opt not to renew Fleet Premium, you can continue using Fleet Free (same code base, just unconfigure the license key.)

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Can we buy a licence to access premium features with reduced support for a reduced cost?

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We aren’t able to sell licenses and support separately.

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Do you offer pricing for ephemeral hosts which may scale up or down?

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For now, the number of hosts is the maximum cap of distinct agents enrolled at any given time.

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When run locally, what resources does the Fleet app typically consume on an individual instance, and when run in HA, at high volume? And how is latency on an individual instance vs clustered deployment?

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Like any modern application, Fleet scales horizontally. The biggest potential bottleneck for Fleet is the number of hosts being monitored, so that's where we've devoted the most attention when testing. The largest number of hosts we've had a customer ask about was 350,000, for all of the production servers and employee laptops of a publicly traded company.

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Where's the data stored?

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Since Fleet is self-managed, some metadata is stored wherever it is deployed (e.g. Amazon, Azure, Google, your own data center, hybrid cloud, anywhere). That's done using a MySQL database, but the bulk of the data is not stored there — instead, it flows directly into a tool like Splunk or ElasticSearch. You can send that information to any of Fleet's supported log destinations.

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Can I fork Fleet's source code and build upon it myself to create my own features?

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Anyone is free to fork the project. We are always interested to hear feedback, and we are happy to take pull requests and ideas upstream any time we can.

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Can I buy support or services separate from Fleet Premium?

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The only way we are able to partner as a business to provide support and build new open source and paid features is through customers purchasing Fleet Premium.