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Handbook: Expand "Be reliable" (#13203)
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@ -64,9 +64,9 @@ Empathy leads to smarter decisions. Take an interest in what people are going t
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- **Get curious.** Wonder about things. Ask people genuine questions, and listen closely. <!-- Roleplay. Use your imagination to see situations from different perspectives. -->
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### 🟠 Ownership
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It takes a fully-activated mind to achieve ambitious goals. Think like an owner of the company.
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It takes a fully-activated mind to achieve ambitious goals, and remote work requires self-discipline. Think like an owner of the company.
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- **Be reliable.** Reply quickly to email, Slack, and GitHub mentions. Arrive in meetings on time. <!-- even if you can't take immediate action. -->
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- **Be reliable.** Reply quickly to email, Slack, and GitHub. Arrive in meetings [on time](https://fleetdm.com/handbook/company/communications#meetings). Follow handbooked processes and [decisions](https://fleetdm.com/handbook/company/why-this-way).
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- **Finish what you start.** Follow through on commitments. Take responsibility for mistakes. There's no time for finger-pointing, [just fix it](https://about.gitlab.com/handbook/values/#bias-for-action).
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- **No one is coming.** Take care of [things that need doing](https://fleetdm.com/handbook/business-operations#spending-company-money), or loop in [the right people](https://fleetdm.com/handbook/company/why-this-way#why-direct-responsibility) fast. It's up to you. <!-- take initiative -->
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- **Think long term.** Understand [Fleet's priorities](https://docs.google.com/spreadsheets/d/1Hso0LxqwrRVINCyW_n436bNHmoqhoLhC8bcbvLPOs9A/edit), beyond your department's goals. Contribute to [the big picture](https://fleetdm.com/handbook/company#purpose). <!-- Think [7 years ahead](https://fleetdm.com/handbook/company#strategy). -->
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