From 20484946e853e76fe5ef6851115b6217586e6299 Mon Sep 17 00:00:00 2001
From: TomOstertag <121185965+TomOstertag@users.noreply.github.com>
Date: Tue, 7 Feb 2023 19:38:06 -0600
Subject: [PATCH] Handbook Outreach (#9727)

# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
---
 handbook/customers/README.md | 6 ++++++
 1 file changed, 6 insertions(+)

diff --git a/handbook/customers/README.md b/handbook/customers/README.md
index d928fc06e5..8ba77be13a 100644
--- a/handbook/customers/README.md
+++ b/handbook/customers/README.md
@@ -295,6 +295,12 @@ Sometimes there is a change in the champion within the customer's organization.
 
 The Fleet sales team embodies [our values](https://fleetdm.com/handbook/company#values) in every aspect of our work. Specifically, we continuously work to overperform and achieve strong results. We prioritize efficiency in our processes and operations. We succeed because of transparent, cross-functional collaboration. We are committed to hiring for and celebrating diversity, and we strive to create an environment of inclusiveness and belonging for all. We embrace a spirit of iteration, understanding that we can always improve.
 
+### Outreach 
+
+**Outreach software**
+
+At Fleet we use Outreach for sending emails to community members based on triggers or as part of campaigns. To get access to Outreach ask for a license in `#g-business-operations` [Internal video](https://www.loom.com/share/16bdb5dce92649f79aecb89112d95745)(Internal doc).
+
 ### Outreach one-pager
 
 Our one-pager offers a summary of what Fleet does. It can help stakeholders become familiar with the company and product while also being a useful tool the Growth team uses for sales outreach. Find Fleet's outreach one-pager [here](https://drive.google.com/file/d/1FS7Nkh_izwRqNsupx_KKUaK9bXzlQ_6r/view?usp=sharing).