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Updated new customer promises agenda (#34568)
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@ -908,13 +908,17 @@ The Account Executive (AE) schedules this meeting before Fleet commits to one or
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If the buyer (aka the "Santa") hasn't reviewed the price in the first order form or we don't have a date attached to the promise(s), then we're not ready for this call.
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On the order form, customer promises are reprented as [customer request](https://fleetdm.com/handbook/product-design#unpacking-the-why) issues and not [user stories](https://fleetdm.com/handbook/company/product-groups#scrum-items).
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On the order form, customer promises are represented as [customer request](https://fleetdm.com/handbook/product-design#unpacking-the-why) issues and not [user stories](https://fleetdm.com/handbook/company/product-groups#scrum-items).
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**Participants:** AE, SC, CEO, CTO, VP of Customer Success, Head of Product Design, and relevant EM. (+ temporarily: CRO)
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**Participants:** AE, SC, CEO, CTO, VP of Customer Success, Head of Product Design, and relevant EM (+ temporarily: CRO).
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**Agenda:**
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- Discuss new promises from an order form with promises
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- Kick off 1 business day SLA for the Head of Product Design to process this and work with the CTO to deliver a revised order form back to the AE.
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- Review each proposed customer promise on the order form.
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- For each customer request, create user stories and [T-shirt size](https://fleetdm.com/handbook/company/product-groups#t-shirt-sizing-capacity-planning) them.
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- If necessary, the EM takes up to 1 business day to gather information necessary to T-shirt size.
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- Review the [release planning roadmap](https://github.com/orgs/fleetdm/projects/87/views/2) to determine available capacity in upcoming releases.
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- Decide which Fleet release can be targeted for each customer promise.
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- Update the order form to reflect targeted date of each release.
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## Development best practices
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