From 1de11d39588514b818048ffdc43e7c221cae75f1 Mon Sep 17 00:00:00 2001 From: Desmi-Dizney <99777687+Desmi-Dizney@users.noreply.github.com> Date: Fri, 24 Jun 2022 13:31:19 -0500 Subject: [PATCH] Editor pass - Handbook: Incident postmortems & Outages (#6369) Editor pass for: - https://github.com/fleetdm/fleet/pull/6136/files --- handbook/engineering.md | 6 +++--- 1 file changed, 3 insertions(+), 3 deletions(-) diff --git a/handbook/engineering.md b/handbook/engineering.md index aeae29b295..08f726cb42 100644 --- a/handbook/engineering.md +++ b/handbook/engineering.md @@ -159,10 +159,10 @@ At Fleet, we take customer incidents very seriously. After working with customer At Fleet, we do postmortem meetings for every production incident, whether it's a customer's environment or on fleetdm.com. ## Outages -At Fleet we consider an outage to be a situation where new features or previously stable features are broken or unusable. - - Occurances of outages are tracked in the [Outages](https://docs.google.com/spreadsheets/d/1a8rUk0pGlCPpPHAV60kCEUBLvavHHXbk_L3BI0ybME4/edit#gid=0) spreadsheet. +At Fleet, we consider an outage to be a situation where new features or previously stable features are broken or unusable. + - Occurences of outages are tracked in the [Outages](https://docs.google.com/spreadsheets/d/1a8rUk0pGlCPpPHAV60kCEUBLvavHHXbk_L3BI0ybME4/edit#gid=0) spreadsheet. - Fleet encourages embracing the inevitability of mistakes and discourages blame games. - - Fleet stresses the critical importance of avoiding outages because they make customers lives worse instead of better. + - Fleet stresses the critical importance of avoiding outages because they make customers' lives worse instead of better. ## Project boards