diff --git a/handbook/digital-experience/README.md b/handbook/digital-experience/README.md index eedca49b49..eb4bfbd2a1 100644 --- a/handbook/digital-experience/README.md +++ b/handbook/digital-experience/README.md @@ -324,8 +324,7 @@ Time management for the CEO is essential. The Apprentice processes the CEO's ca ### Process the CEO's inbox -- The Apprentice to the CEO is [responsible](https://fleetdm.com/handbook/company/why-this-way#why-direct-responsibility) for [processing all email traffic](https://docs.google.com/document/d/1gH3IRRgptrqSYzBFy-77g98JROTL8wqrazJIMkp-Gb4/edit#heading=h.i7mkhr6m123r) prior to CEO review. -The Apprentice will reduce the scope of Mike's inbox to only include necessary and actionable communication. +- The Apprentice is [responsible](https://fleetdm.com/handbook/company/why-this-way#why-direct-responsibility) for [processing all email traffic](https://docs.google.com/document/d/1gH3IRRgptrqSYzBFy-77g98JROTL8wqrazJIMkp-Gb4/edit#heading=h.i7mkhr6m123r) prior to CEO review to reduce the scope of Mike's inbox to only include necessary and actionable communication. - Marking spam emails as read (same for emails Mike doesn't actually need to read). - Escalate actionable sales communication and update Mike directly. - Ensure all calendar invites have the necessary documents included.