diff --git a/handbook/product-design/README.md b/handbook/product-design/README.md index b36b9df20a..d93ba6b888 100644 --- a/handbook/product-design/README.md +++ b/handbook/product-design/README.md @@ -86,7 +86,7 @@ Additionally: - Go through the reference docs and look for issues (inconsistent naming/formatting, broken links, etc.) - File stories and draft changes for making form fields in the Fleet UI consistent (fixing conventions, moving out the tooltips, etc.) -- Sometimes user stories don't require changes to the Fleet product. When this happens, it's up to the Product Designer to prepare a story for the Customer Success team. After the story is approved at design review, the Product designer adds the `:help-customers` label, assigns the issue to the [Manager of Customer Support and Solutions Architecture](https://fleetdm.com/handbook/customer-success), and @ mentions the Manager of Customer Support with context: +- Sometimes user stories don't require changes to the Fleet product. When this happens, it's up to the Product Designer to prepare a story for the Customer Success team. After the story is approved at design review, the Product Designer adds the `:help-customers` label, assigns the issue to the [Manager of Customer Support and Solutions Architecture](https://fleetdm.com/handbook/customer-success), and @ mentions the Manager of Customer Support with context: - How the story addresses the original request. - If the original request is a customer promise, specify what the due date is and who it's for.