From 06790817c9b3e22bda1b96e9c7eaf8bb9ca99744 Mon Sep 17 00:00:00 2001 From: Sampfluger88 <108141731+Sampfluger88@users.noreply.github.com> Date: Fri, 29 Sep 2023 17:48:50 -0500 Subject: [PATCH] Handbook: leadership#steps after the offer is accepted. (#14218) - Removed AE position - Fix "steps after the offer is accepted" --- handbook/company/leadership.md | 6 ++---- handbook/company/open-positions.yml | 31 ----------------------------- 2 files changed, 2 insertions(+), 35 deletions(-) diff --git a/handbook/company/leadership.md b/handbook/company/leadership.md index 31ae5f82c1..aea92d9d6d 100644 --- a/handbook/company/leadership.md +++ b/handbook/company/leadership.md @@ -345,10 +345,8 @@ Once the new team member replies and accepts their offer in writing, ๐Ÿ”ฆ Head o ``` 2. **Ask hiring manager to send rejections:** Post to the `hiring-xxxxx-yyyy` Slack channel to let folks know the offer was accepted, and at-mention the _hiring manager_ to ask them to communicate with [all other interviewees](https://fleetdm.com/handbook/company#empathy) who are still in the running and [let them know that we chose a different person](https://fleetdm.com/handbook/business-operations#candidate-correspondence-email-templates). >_**Note:** Send rejection emails quickly, within 1 business day. It only gets harder if you wait._ -3. **Remove open position:** Take down the newly-filled position from the fleetdm.com website by making the following two changes: (please only submit [one, single pull request that changes both of these files](https://www.loom.com/share/75da64632a93415cbe0e7752107c1af2): - - Edit the [list of open positions](https://fleetdm.com/handbook/company#open-positions) to remove the newly-filled position from the list. - - Remove the [job description file](https://github.com/fleetdm/fleet/tree/main/handbook/company) that corresponds with the newly-filled position. (This is a Markdown file named after the role, with a filename ending in `.md`.) -5. **Close Slack channel:** Then archive and close the channel. +3. **Remove open position:** The hiring manager removes the newly-filled position from the fleetdm.com website by [making a pull request](https://fleetdm.com/handbook/company/communications#making-a-pull-request) to delete it from the [open-positions.yml](https://github.com/fleetdm/fleet/blob/main/handbook/company/open-positions.yml) file. +4. **Close Slack channel:** Then archive and close the channel. Now what happens? ๐Ÿ”ฆ Business Operations will then follow the steps in the "Hiring" issue, which includes reaching out to the new team member within 1 business day from a separate email thread to get additional information as needed, prepare their agreement, add them to the company's payroll system, and get their new laptop and hardware security keys ordered so that everything is ready for them to start on their first day. diff --git a/handbook/company/open-positions.yml b/handbook/company/open-positions.yml index 6e0339c275..233d074e7d 100644 --- a/handbook/company/open-positions.yml +++ b/handbook/company/open-positions.yml @@ -113,37 +113,6 @@ - ๐Ÿ› ๏ธ Technical: You understand the software development processes. You understand that software quality matters. - ๐ŸŸฃ Openness: You are flexible and open to new ideas and ways of working. - โž• Bonus: Cybersecurity or IT background. -- jobTitle: ๐Ÿ‹ Account Executive - department: Customers - hiringManagerName: Alex Mitchell - hiringManagerLinkedInUrl: https://www.linkedin.com/in/alexandercmitchell/ - hiringManagerGithubUsername: alexmitchelliii - responsibilities: | - - ๐ŸŽฏ Direct and participate in prospecting target companies, identifying key decision makers and influencers, leading when assigned/necessary/appropriate - - ๐Ÿ“ˆ Use available data to identify opportunities and trends with individual prospects - - ๐Ÿ“ฃ Actively promote FleetDM product and services on social media - - ๐Ÿ–ฅ๏ธ Actively present and demonstrate the value of FleetDM products and services and upgrades targeting customer expansion opportunities - - โ” Appropriately use and follow MEDDPPICC process to qualify and progress opportunities to best help prospects solve problems - - ๐Ÿค” Anticipate market trends and identify new opportunities for growth - - ๐Ÿ•ด๏ธ Utilize systems and tools such as salesforce to analyze pipeline and opportunity data and keep all information up to date for leadership reporting - - ๐Ÿš€ Work collaboratively with the product management, customer support, and engineering teams to facilitate feature development based on customer asks - - ๐Ÿง‘โ€๐Ÿ’ป Collaborate with the marketing team to plan, execute and track impactful marketing campaigns, in order to meet and/or exceed quarterly pipeline and revenue targets - - ๐Ÿค Work with prospects to find win-win commercial agreements - experience: | - - ๐Ÿฆ‰ 5+ years experience selling to enterprise customers - - ๐Ÿ“ฃ Have excellent communication and interpersonal skills - - ๐Ÿง‘โ€๐Ÿ’ป Love technology and can explain how things work in detail - - ๐Ÿงช Extensive experience with Slack, Salesforce, Zendesk, Google Suite, and GitHub - - โฉ Thrive in a complex, fast-paced, results driven environment with the ability to pivot to organizational changes easily - - ๐Ÿค Decisive with the ability to shift gears between thinking and doing - - ๐Ÿ“ˆ Ability to partner with various teams and stakeholders to drive sales - - ๐Ÿ‘€ Strong understanding of the enterprise procurement process - - โž• Bonus: Direct experience with Fleet, MDM, osquery or SQL query writing, and working with SRE,CPE, or SecOps teams - - ๐Ÿ’ญ You know how to manage complex sales, difficult escalations, and challenging procurement processes with the utmost care and organization - - ๐Ÿ’– You know how to manage your time and priorities between leads, opportunities other day-to-day responsibilities - - โœ You have the ability to effectively influence key stakeholders, from senior executives to day-to-day engineering contacts, and drive Fleet's value with them - - ๐Ÿงฌ You care about delivering an outstanding customer experience and advocating for the customer's needs within Fleet - - โž• Bonus: You are comfortable with concepts like security, APIs, and DevOps - jobTitle: ๐Ÿ‹ Sales Development Representative (SDR) department: Customers hiringManagerName: Alex Mitchell