From 052c57e4f22f2300fde336337376519980681915 Mon Sep 17 00:00:00 2001 From: Savannah Friend <157323611+SFriendLee@users.noreply.github.com> Date: Sat, 29 Jun 2024 11:30:40 -0500 Subject: [PATCH] Update ritual for Processing CEO's inbox (#20117) --- handbook/digital-experience/README.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/handbook/digital-experience/README.md b/handbook/digital-experience/README.md index 0fd7a55057..718ae38649 100644 --- a/handbook/digital-experience/README.md +++ b/handbook/digital-experience/README.md @@ -340,7 +340,7 @@ Time management for the CEO is essential. The Apprentice processes the CEO's ca - Marking spam emails as read (same for emails Mike doesn't actually need to read). - Escalate actionable sales communication and update Mike directly. - Ensure all calendar invites have the necessary documents included. - + - Forward any emails from customers about paying Fleet to the Buisness Operations department using [Fleet's billing email](https://docs.google.com/document/d/1tE-NpNfw1icmU2MjYuBRib0VWBPVAdmq4NiCrpuI0F0/edit#heading=h.wqalwz1je6rq). ### Document performance feedback Every Friday at 5PM a [Business Operations team member](https://fleetdm.com/handbook/business-operations#team) will look for missing data in the [KPIs spreadsheet](https://docs.google.com/spreadsheets/d/1Hso0LxqwrRVINCyW_n436bNHmoqhoLhC8bcbvLPOs9A/edit#gid=0).