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Update ritual for Processing CEO's inbox (#20117)

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Savannah Friend 2024-06-29 11:30:40 -05:00 committed by GitHub
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@ -340,7 +340,7 @@ Time management for the CEO is essential. The Apprentice processes the CEO's ca
- Marking spam emails as read (same for emails Mike doesn't actually need to read).
- Escalate actionable sales communication and update Mike directly.
- Ensure all calendar invites have the necessary documents included.
- Forward any emails from customers about paying Fleet to the Buisness Operations department using [Fleet's billing email](https://docs.google.com/document/d/1tE-NpNfw1icmU2MjYuBRib0VWBPVAdmq4NiCrpuI0F0/edit#heading=h.wqalwz1je6rq).
### Document performance feedback
Every Friday at 5PM a [Business Operations team member](https://fleetdm.com/handbook/business-operations#team) will look for missing data in the [KPIs spreadsheet](https://docs.google.com/spreadsheets/d/1Hso0LxqwrRVINCyW_n436bNHmoqhoLhC8bcbvLPOs9A/edit#gid=0).